accepted complaints: (415)252-3800

complaints not accepted by environmental health:

food poisoning
if 4 or more persons are ill: call Disease Control at
(415)554-2830.
if fewer than 4 persons are ill (that you are aware of) call us at (415)252-3800

smoking
contact the Department of Public Health, Tobacco Free Project, at (415)581-2448

garbage dumped on the streets
contact DPW-Street Environmental Services, at (415)695-2017
Evenings or weekends call them at (415)695-2020

problems with the structure of the building
Department of Building Inspection, Housing Division
(415)558-6220

If you have trash you would like to get rid of, contact these agencies:

recycle used batteries

used oil recycling centers in San Francisco
(415)695-7375

San Francisco recycling program
pick up and drop off programs
other agencies

Please have the following information ready in all cases:

• Address/location of the place you are filing the complaint against
• Name (if applicable)
• The detailed nature of the complaint
• Your name, address and telephone number (you may remain anonymous in some cases)

asbestos program
complaints regarding:

• city owned buildings only: - (415)252-3951
• children's health promotion - (415)554-8930
  accepts complaints and has information on:
  
  • lead
  • mold
  • asthma problems due to building construction

food program
(415)252-3800, fax: (415)252-3875
accepts complaints regarding:

• improper food handling at food establishments
• no adequate facilities at food establishments (no bathroom, lack of hot water)
• rodents or insects at food establishments
• no record of health certificate
• noise in the unincorporated area
• contaminated property
• poor housing or homeless hotel conditions including:
  • ? electrical problems
  • dirty rooms
  • ? inadequate heating
  • ? insect and/or rodent infestation
  • ? leaking roof
  • ? faulty plumbing

food poisoning
contact Communicable Disease Control at (415)554-2830

hazardous waste program phone: (415)252-3969, fax: (415)252-3964
accepts complaints regarding abandoned chemicals such as:

• ? motor oil
• ? used paints
• ? cleaning solvents
• ? car batteries
• ? asbestos pipes
• needles found on the streets (not needles in your home)

public services
phone: (415)252-3805, fax: (415)252-3875
accepts complaints regarding:

• animal waste
  
• garbage accumulation on property (NOT garbage dumped on the streets, see links)
  
• indoor mold and mildew (we do NOT perform testing.)
• rodents: rats, mice
• insect infestations
• mosquitoes
• neglected and overgrown vegetation
• stagnant water causing mosquito breeding
• bird and animal waste
• safety hazards
• offensive odors
• too many pets
• unsanitary living conditions
• hoarding
• inoperative vehicles on private property (vehicles not visible from the public street, are not required to be removed by the owner)

Note: property owners are responsible to maintain their property nuisance-free. (San Francisco Health Code)
Tenants are responsible for routine housekeeping. (San Francisco Health Code)

swimming pools and spa program
phone: (415)252-3945, fax: (415) 252-3964
accepts complaints regarding:

• smelly water in swimming pool or spa
• dirty stalls
• unsanitary conditions